Service operator and data controller: Osura Perera. Contact: contact@abiogenesisapps.com.
Send private feedback from Settings → Send feedback in the app or web version.
Camera and saved photos
Use Settings → Privacy & data → Device permissions to open iOS Settings. Camera permission enables capture. In the iOS app, open a photo in Gallery and choose Save photo to add the stored capture to your device library. In the browser gallery, open a photo and choose Save photo to download it; some mobile browsers open the image before saving. Photo-library add permission is requested only when you choose to save. Saving needs a connection to download the photo; allow add access in iOS Settings if permission was denied.
Local weather
Tap the weather card below your event cover, then Use my location. Allow foreground location access to show nearby Apple Weather; approximate location is enough. If access is denied, open location settings from that screen, or ask the host to set a city override in Event setup. Weather shows current conditions, not a forecast for a future event. The web app can set the event city; live weather currently appears in the iOS app.
Cloud uploads
Turn off cloud uploads in Settings → Privacy & data to stop future submissions. Existing uploads follow any download deadline shown for the event; legacy events without a deadline are not enrolled retroactively. Account deletion also removes your contributions. Settings must be saved online before the server preference changes.
Joining in your browser
Open the shared invitation link, or open Join with a code. Enter your name and code. Use Gallery to add or save photos. Paid-session and legacy guests can join using a name and code without registering an email. Trial-only guests must verify identity and explicitly accept trial participation; a typed email alone is not verification. Unconnected browser profiles use an essential cookie. Connect email in Settings to recover your account on another browser or in the iOS app; first sign-in saves this profile, while an existing email account opens its own saved events without merging separate profiles. To start your own event, open picture.us on the web.
Email sign-in
Hosts can use email on iPhone, Android browsers and computers. On web, you can sign in with a verified email and password. Choose Create account or Forgot password to verify your email and set a password; an existing profile keeps its saved events. The account menu opens My events. Email codes remain available as a fallback. Codes use eight characters and expire after 10 minutes. Use the latest email and check spam if it is missing. Wait before requesting another code; repeated incorrect attempts are limited. If the app says email delivery is being connected, guest access and browser preview still work. Finish queued browser uploads before changing accounts. Email login and Apple login are separate unless explicitly linked; matching email text alone does not merge accounts.
Your profile and appearance
Update your display name in Settings. Add or change your private profile photo in Settings. Appearance options are stored on this device.
Photo balance and purchases
Legacy preview events retain their existing allowance. Settings shows the current event policy, shared remaining capacity and any available paid value. Legacy +10, +20 and +50-photo top-ups retain their original meaning. Each verified one-time purchase adds to that event’s shared balance. Final prices appear before purchase; payment setup is in progress. No automatic refill or subscription. At zero, uploads pause; viewing and saving existing photos stay available.
Refunded or disputed photo packs may have their credits withdrawn. Existing photos are not deleted. Original opaque payment provenance and financial records remain after deletion to prevent duplicate delivery, reconcile late payments and handle refunds; these remain personal data. Apple processes iOS payments; Stripe processes web payments when connected. Do not purchase again while a payment is awaiting confirmation.
Printed photo books
Open Album, save your book, then choose Printed album & orders. Prepare and review the 300 dpi A4 hardcover preview before approving transmission to Peecho. The minimum edition has 24 pages including covers; short layouts may reflow to one photo per page. The back cover matches your book. When ordering is enabled, select Sweden in checkout and review the actual price and delivery estimate before paying. There is no subscription. Your private order history shows printer-confirmed status and tracking when available. If setup is still in progress, PDF preview and export remain available but payment is disabled. A checkout return message alone does not confirm payment. If a request needs a printer check, verify it with the printer before starting another order.
Offline or unavailable service
The iOS home screen may show sample preview data while offline. Browser uploads chosen for sending are kept in a temporary local queue and can retry after reconnection. Keep browser data until uploads finish. The browser app must first load online; it is not an installable offline app. Privacy updates, export, and deletion need a server connection and never claim success before confirmation.
Photo safety and host review
Do not upload unlawful, exploitative, abusive or infringing material. In Gallery, open another person's photo to report and hide it for yourself or block that person. Blocking hides their photos for you across events; it does not remove their account. Manage your blocks from Gallery. Reporting immediately hides the photo from the group pending operator review, including existing album and download access. The operator can dismiss a report or remove the photo; your personal report hide remains in place. The host can reject event photos or remove a contributor from that event. These actions do not restore photo credits.
New guest uploads share immediately after joining, subject to the event’s reveal settings. Routine host approval is not required. Older photos already awaiting host review keep that status until reviewed. Each submitted photo uses one credit, including pending or rejected submissions. Approved photos still follow the event's reveal settings. Look for the Waiting for host approval badge and refresh the gallery after review. Existing events are not silently switched to this policy. Reports trigger a shared-access hold and human operator review, not automated image classification; images are not automatically pre-screened before sharing.
The operator can hide a reported photo and restrict an abusive account's future uploads. Reports and blocks are private account records; report details are visible to the operator, not other guests. No separate copy of the image is retained as report evidence. Associated report records are removed when the image or related account is erased. Removal or blocking cannot erase photographs, PDFs, printer copies or storage links already saved outside the service. Physical checkout stays closed for events using host approval until print-file content can be verified.
Event download deadlines
When your event displays a download deadline, photo access ends 30 days after the event closes. Save your photographs and album PDFs before that deadline. Cleanup then removes event photo files and albums in batches. Events without this prospective policy are not automatically enrolled or deleted under it. Reminder emails 7 days and 1 day before expiry are sent only when reminders are configured and the host has a verified contact email; the app states when reminders are unavailable. Keep the displayed deadline yourself. Necessary paid-order records and active printer fulfillment may remain separately; downloaded copies outside the service remain outside our control.
Prepared trial and paid-session policy
New-session enrollment and public sales remain disabled pending production policy, operator and payment review. When enabled, a host can explicitly choose an eligible one-time 20-photo group trial, 120 / 500 / 1,500 paid photos, or existing paid balance. Unlimited friends share the pool. Choose +10 / +20 / +50 / +120 / +500 / +1,500 at any time before the session closes; every pack works with the trial. Draft pack prices are USD1.49 / 2.49 / 4.99 / 9.99 / 39.99 / 109.99; native localized storefront prices and the server web quote govern the reviewed purchase. Trial conversion adds paid capacity: 20 trial + 120 paid = 140 total, less accepted uploads. Legacy 36-photo preview events and historical purchased balances keep their existing rules.
Trial participation requires a verified identity and explicit acceptance, including guests. Once anyone shares the first photo, consenting participants use their one-time trial eligibility. An invitation, a name or typed email alone never accepts the trial. Browser trial guests use verified email; Sign in with Apple is available in the iPhone app and does not require sharing an email address. Paid QR guests can use paid capacity without accepting a trial.
The host starts the session; its first successful shared photo starts 48 hours for uploads. Invitations, cover images, planned dates and opening without a shared photo start no clock. Accepted uploads count even after deletion or host rejection. Photo and album downloads end 30 days after actual close, followed by cleanup in batches. Unspent paid value does not expire; it is separate from hosted-photo retention. Postponing an empty session keeps its invitation and allocation. Empty cancellation releases unused trial reservations and paid value. After use, close and carry unused paid photos into another session. A used session cannot restart and date edits cannot extend its window.
Postpone, cancel and request refund are different actions. A request is not a confirmed refund. Stripe requests remain pending merchant review; no automatic payout is made. Apple purchases use Apple's original purchase refund route in the iPhone app or Apple purchase support, and Apple decides. Confirmed original-provider refunds remove remaining value wherever allocated, while already accepted photos keep their normal download deadline. Do not repurchase while a payment is awaiting confirmation.
Private feedback and support
Settings → Send feedback saves your message, topic and any connected verified email in the private owner service desk. Only the verified service owner can read or prioritise these reports. When enabled, Resend sends the owner a notice containing an opaque report ID, without copying the message, your email, photos or attachments. A notice accepted by the mail provider is not proof it reached the inbox. Support email originals remain with Microsoft 365. When the owner connects mailbox monitoring, new Inbox messages can be copied to the private service desk: sender, subject and up to 3,000 characters of plain text. Attachments and old mailbox history are not automatically imported. Suggested priorities use fixed rules; support messages are not sent to an external AI service. The owner can save reply drafts here and review and send them in Outlook. The connection uses read-only mailbox permission and encrypted server-held tokens; it cannot send email. Feedback is separate from App Store ratings and never determines who may leave a public review.